TEEXMA® - Lessons Learned & Quality Management

Lessons learned Management exist in most companies, but is usually limited to just a report, without further analysis. No matter which practice it is drawn from, Feedback from Experience, requires looking at the past, but also to plan future actions in order to improve the practice. For this reason, the lessons we learned need to be stored and passed on.

 Main Challenges

  • Identify lessons learned scenarios and contexts
  • Analyze their impact on the company
  • Identify which experience should be remembered
  • Create corrective and preventative actions
Functionnalities

Our expertise in technical knowledge management provides assistance with the process of providing Feedback from Experience.

The support that we offer covers three main areas :

  • Creation/improvement of the Feedback from the Experience processes.
  • Creation of the communities of practice to better assist with the Feedback analyses.
  • The sharing of our methodology that improves the structuring and exploitation of data.

Benefits :
Being able to formalize experience and then making it permanent are the key challenges of exploiting Feedback from Experience. Creating a structure that can capture this Feedback is necessary.TEEXMA®: the software enables experts to effectively manage all of their Feedback.

  • Identify lessons learned scenarios and contexts
  • Analyze their impact on the company
  • Identify which experience should be remembered
  • Create corrective and preventative actions